Then press the "Home" button and open up the game again and try to purchase/restore. Tap on your email there, and choose "Sign out", then sign back in again.Ģ.) Power off your device completely, by holding down the power button for a few seconds and turning it off, then turning it back on.ģ.) When it's back on, open up the App Store, just to be sure it's up and running, and that it doesn't ask you to login/confirm something. On iPhone/iPad, open up the "Settings" app and find "iTunes & App Store". If you do, try to sign out and in of your App Store account. Please try the following:ġ.) If you don't have an iPhone/iPad, go to step 2. Often temporary problems with the App Store can cause issues when purchasing/restoring. First, make sure that you have the newest version of the game that is available on the App Store, to see if it still happens with the newest version.
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